Privacy Policy
Run.Hike.Recover (“Run.Hike.Recover,” “we,” “our,” or “us”) operates runhikerecover.com (the “site” or “website”). This page informs you of our policies regarding the collection, use, and disclosure of personal information received from users of this website. This privacy policy applies to the website and all services offered through Run.Hike.Recover, including online coaching, physical therapy services, running coaching, and in-person sessions.
PERSONAL INFORMATION
Your personal information is used only for providing and improving our services and website experience. By using this site, you agree to the collection and use of information in accordance with this policy.
While using our site or services, we may ask you to provide personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, mailing address, health history information, injury information, exercise history, scheduling information, and other information relevant to coaching or physical therapy services (“personal information”).
We may collect personal information through website contact forms, intake forms, assessments, scheduling systems, email communication, phone calls, SMS/text messaging, and coaching platforms.
We may use your personal information to respond to inquiries, schedule appointments or consultations, deliver coaching and physical therapy services, process payments, communicate important updates related to services, maintain client records, improve customer service and user experience, and enhance website functionality and overall business operations.
We do not sell or rent your personal information to third parties. We may share information only to the extent necessary to provide services, process payments, operate our business platforms, or comply with applicable laws.
THIRD-PARTY SERVICES
We may use third-party services in connection with our business operations, including Squarespace, Google Forms, Venmo, Zelle, and TrueCoach. These services may collect, store, and process information according to their own privacy policies.
HEALTH INFORMATION
As part of providing coaching and physical therapy-related services, we may collect health or injury-related information through assessments, intake forms, communications, or coaching platforms. While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. By voluntarily submitting information through this site or related platforms, you acknowledge and accept these risks.
LOG DATA / NON-PERSONAL INFORMATION
Like many website operators, we collect information that your browser sends whenever you visit our site (“log data”). This information may include your computer’s Internet Protocol (“IP”) address, browser type, browser version, pages visited on our site, the time and date of your visit, time spent on pages, device information, and other website usage statistics.
This information is used to improve website performance, user experience, and overall business operations.
COOKIES
Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Like many websites, we use cookies and similar technologies to collect information and improve website functionality.
You may instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some portions of the site may not function properly if cookies are disabled.
ANALYTICS
We may use website analytics tools, including services such as Google Analytics, to better understand how users interact with our site. Analytics services may collect information regarding website traffic, visitor behavior, pages visited, time spent on the site, and referring websites.
This information is used solely to improve website performance, functionality, and user experience.
COMMUNICATIONS
We may use your personal information to contact you regarding scheduling, services, coaching updates, newsletters, promotions, or other information related to Run.Hike.Recover. Communication may occur through email, phone calls, or SMS/text messaging.
You may opt out of non-essential communications at any time by following unsubscribe instructions or contacting us directly.
TRANSFER OF INFORMATION
If Run.Hike.Recover is involved in a merger, acquisition, restructuring, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a different privacy policy.
COMPLIANCE WITH LAWS
We may disclose your personal information when required to do so by law, subpoena, legal process, or if we believe disclosure is necessary to protect our rights, comply with legal obligations, maintain the security of our website, or protect the safety of users or others.
SECURITY
The security of your personal information is important to us. We use reasonable administrative and technical measures to protect your information; however, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
LINKS TO OTHER SITES
Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly encourage you to review the privacy policies of any external sites you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
PRIVACY OF MINORS
This website may be accessed by individuals under the age of 18; however, our services are intended for adults only unless otherwise agreed upon with parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent. If we become aware that personal information has been submitted by a minor without parental consent, we will take steps to delete such information.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws, including the right to request access to or deletion of your personal information.
To make a request regarding your personal information, please contact us using the information below.
CHANGES TO THIS PRIVACY POLICY
This privacy policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the site following any modifications constitutes your acknowledgment and acceptance of the updated policy.
ACCEPTANCE OF THIS PRIVACY POLICY
By using this site, you acknowledge that you have read and understood this privacy policy and agree to its terms. If you do not agree with this policy, please do not use this website.
CONTACT
If you have any questions regarding this privacy policy, please contact:
Run.Hike.Recover Physical Therapy Inc
Venice, California
Email: julia@runhikerecover.com
Website: runhikerecover.com