Appointment Booking & Cancellation Policy

To provide the highest quality of service and ensure dedicated time for each client, we operate under the following booking and cancellation terms:

1. Booking Deposit & Hold

• Securing Your Spot: All initial assessments require a $50 Session Deposit & Hold to confirm your appointment time.

• Credit Toward Services: This $50 deposit is not an extra fee. It will be fully applied as a credit toward your initial session or whichever ongoing package you select after your first assessment.

2. Rescheduling and Cancellations (More than 24 Hours Notice)

• Flexible Adjustments: I understand that schedules change. If you need to cancel or reschedule your appointment, you must do so at least 24 hours before your scheduled start time.

• Refund or Transfer: If you provide more than 24 hours' notice, your $50 deposit is fully refundable, or it can be completely transferred to a new rescheduled date.

3. Late Cancellations and No-Shows (Less than 24 Hours Notice)

• Non-Refundable Window: Cancellations, rescheduling requests, or no-shows within the 24-hour window prior to your appointment are strictly non-refundable.

• Forfeiture: Because that time slot was reserved exclusively for you and cannot be refilled at short notice, the $50 deposit will be forfeited to cover the administrative and vacancy cost.

4. Payment Authorization & Saved Credentials

• Securing Balance Payments: By booking an appointment and paying the $50 deposit, you authorize us to securely store your credit card information on file via our payment processor (Stripe).

• Automatic Charging: You authorize us to automatically charge the remaining balance of your session or your selected package to this saved card upon completion of your appointment.

• Updating Information: You agree to maintain a valid, unexpired credit card on file until all services are rendered and paid for.